Type what you need. Our chat asks five questions about your job, returns a calibrated cost range, and (for smaller jobs) takes a refundable deposit on the spot. For complex builds, Brad gets a full brief on WhatsApp before you've closed the tab.
Most fibre contractors run a 2008 contact form. Buyers wait three to ten days for a quote, get gated by a salesperson, and leave to call Bell. The BOQ chat does six things instead.
Detects whether it's a single-family install, a 28-unit MDU, or an emergency repair. Routes to the right questionnaire automatically.
Opens Brad's calendar, shows real availability, books the survey. SMS confirmation fires the moment the slot is locked.
Coverage area, plan options, install timelines, support hours, billing. Reads from Brad's own knowledge base, not the open web.
Five questions and the buyer sees a low/mid/high range based on Brad's actual past-job data. Never a single guess number.
Anything under the self-serve threshold can pay a refundable deposit in chat. Card, Apple Pay, Google Pay. Funds in Brad's Stripe.
Bigger jobs trigger a WhatsApp brief to Brad with project class, range, and full transcript. He calls when he's free.
A small-business owner finds BOQ at 7:42pm. They need fibre for a single-tenant office fit-out. They type. Five questions, one range, one deposit. The whole exchange takes 4 minutes 14 seconds.
Wave Internet Inc. · 3,000 sqft single-tenant office · Quinte West fit-out · Tuesday 7:42pm.
The structured data underneath the conversation. Logged on every quote so Brad can audit accuracy weekly.
Site surveys uncover the real cost. The range manages the buyer's expectation and protects Brad from quoting wrongly on a job he hasn't walked yet. Every range is computed from Brad's own past-invoice data, never an off-the-shelf calculator.
For anything outside the self-serve threshold or any class flagged as complex, the bot routes Brad immediately. Full transcript, computed range, project class, customer contact. He picks up the phone when he's free. The buyer is told "Brad will confirm within 4 hours" and stays warm.
"New lead, single-family Quinte West, $1,150 mid-range. Aerial drop, retrofit, two ONT zones. Buyer paid $50 deposit, wants survey this week. Full transcript attached."
A real quote at 7:42pm on a Tuesday. Brad was at his daughter's softball game. By the time he checked WhatsApp during the seventh innings, the deposit was paid and the survey was on his calendar.
Detected commercial fit-out, gathered five cost-driver answers, fed them to the calibrated ranger.
Pulled Brad's labour rate, splice cost, and current cable price; added Quinte rural uplift; rounded to $500 increments.
Read Brad's Google Calendar, offered Thursday at 10am, locked it the second the buyer agreed.
Stripe in-chat. $200 refundable. Settled to Brad's account before the buyer left the site.
Three-line summary plus full transcript link. Project class, range, customer contact, survey time.
Contact created, transcript attached, deposit recorded, calibration version stamped for the weekly accuracy audit.
Calibrated against Brad's own past-invoice data, hosted on BOQ's own domain, owned by BOQ. Not a SaaS rental. Not a per-conversation tariff that punishes growth.
$1,200 / month - sorry, monthly retainer covers hosting, model usage, monthly calibration review, and ongoing accuracy tuning.
No per-chat fees. No usage overages. No per-deposit cut. Stripe takes its standard 2.9% on actual deposits.
Owned by BOQ. Hosted on BOQ.ca. Knowledge base belongs to Brad. Cancel anytime, walk with everything.
30-day pilot. Calibrated against your real numbers. Quoting commercial fit-outs and single-family FTTH from day one.