Live now on BOQ.ca

Ask the neighbour.
Get a real number.

We answer the phone at 11pm. We answer in chat in 60 seconds. No salesperson, no five-day wait, no opaque "we'll get back to you on Monday." Just a real fibre quote, by the people who string it.

Real photo
60 sec
Average reply time
11pm
Last call we picked up
$4-7k
Typical commercial range
Quinte
Where we live and work
What the chat handles

Six things we answer in plain English

No marketing-speak, no script-reading. Just the questions our customers actually ask, answered the way Brad would answer them at the counter.

?

Coverage check

Drop your postal code. We tell you straight if we're on your street, what plan suits, and when fibre lands if not yet.

$

Real cost ranges

Describe the job. We do the math live and give you a low-to-high range. Residential, commercial, or 50-unit MDU.

Switch from Bell

Tired of hold music and the wrong-region call centre? We walk you through swapping in under five minutes.

New build planning

Building a house off Hwy 33 or a duplex in Belleville? Tell us the stage and we tell you what conduit to run.

Existing customer help

Internet down, ONT light wrong, billing question. Routes you straight to Brad's WhatsApp if a tech is needed.

Talk to a human

Any time. Just type "human" and we put you on with someone who lives in the same area code as you.

Live example

An accountant in Trenton wants fibre for a small office

Real conversation. Real numbers. Same flow you get at 2am on a Tuesday or 9am on a Saturday.

B
BOQ Assistant
Online, neighbours answering
Hey, Sam here from BOQ. What can I help you sort out today?
Hi, we're a small accounting firm moving into a unit on Dundas in Trenton. About 2,400 sqft. Need internet sorted before we open in mid-May. What would fibre cost us?
Nice, welcome to the neighbourhood. That's a small commercial fit-out, easy lane for us. A few quick things and I'll get you a real range:
1. Single tenant or are you sharing the building?
2. How many drops, ballpark? (one per desk plus the boardroom and reception is usual for an accountant)
3. Is there an existing comms room or are we starting clean?
4. Aerial or buried entry to the unit?
Single tenant. 8 drops total (6 desks, boardroom, reception). No comms room yet, the landlord said we can mount a small panel in the back. Aerial entry, the building has a pole on the north side.
Perfect. One more, then I'll do the math. What's your target completion date, and are you happy with single-mode for the backbone? (we'd recommend it for future-proofing, slightly more on cable, much more headroom)
May 15th if possible. And yeah, single-mode is fine.
Crunching the numbers...
Right, here's the range based on what you've told me:
$4,200 - $6,800
Mid-point: ~$5,500 CAD, materials and install included

Honest disclaimer: that's our estimate from your description. A 30-minute site survey locks the precise figure, and we won't budge from it once you sign off. We've done a dozen jobs like this on Dundas and Front in the last two years.

Project class
Small commercial fit-out
Drop count
8 drops + 1 backbone
Splices
~12 fusion joints
Install window
3 to 5 working days
Three options from here:
1. Book a free site survey, I can show you Brad's calendar
2. Hold the slot with a $200 refundable deposit (Stripe, instant)
3. Talk to Brad now on WhatsApp, he's on his lunch and answering
Let's hold the slot. Deposit makes sense.
Smart move. Pulling up the deposit screen now, May 15 install window reserved. Two-second checkout below.
Hold your install slot

$200 refundable. In your hands the second the chat ends.

No credit checks, no salesperson, no email-reply-and-wait. Stripe receipt in your inbox in under a minute. Refunded if the survey doesn't work out.

Install hold deposit
$200 CAD
ProjectSmall commercial, 8 drops
Quote range$4,200 - $6,800
Install windowMay 13 to 17
Refund windowUntil site survey

Powered by Stripe. Apple Pay, Google Pay, or card. Receipt arrives instantly. Money credited against the final invoice when the job lands.

Old way vs the BOQ way

Five days of waiting. Or sixty seconds.

Most fibre quotes in Eastern Ontario still take a working week. Our customers are running businesses. Working week is too long.

The old way Days

  • Fill in a contact form, hope someone reads it
  • Two-day silence, follow-up email goes ignored
  • Salesperson calls, qualifies you for ten minutes
  • Schedules a site visit "next Tuesday between 10 and 4"
  • Written quote arrives a week after that, by PDF
  • Pricing is opaque, every line item is "subject to change"
  • You've already started looking elsewhere
vs

The BOQ way 60 seconds

  • Open chat on BOQ.ca, type your question
  • Real assistant answers in under a minute
  • Four to six honest questions, conversational
  • Real low-to-high range computed live, no PDF
  • Hold your slot with a $200 Stripe deposit, instant
  • Brad confirms the bigger jobs personally on WhatsApp
  • Site survey only locks the number, never lifts it

Ready when you are.

Open the chat. Ask anything. We answer in plain English, the same way we'd answer at the counter on Front Street.